National Casino - Long KYC

Case status: Resolved

Verdict: Casino has been informed

Reason: Long KYC

Disputed amount: $0 AUD

All National Casino complaints

Case summary

National casino says it takes not more than 72 hours to check the documents and verify your account if everything's fine. For some unknown reason, it was around 6 days for me. I don't mind waiting 6 days but I want casinos to specify the real time so that players know what to expect.